Practical a double room with the worst bed, friendly atmosphere. Free Wi-Fi and a storage in the bedroom. Extremely polite staff at reception desk, good location.

Safe area, very central location next to bus services which are ideal for tourists, nearby entertainment and landmarks. Besides, easy access to Ryukoku Museum. Extremely comfy bed in the double room, plus complimentary Wi-Fi, a storage space, and a hair dryer. Good hot, great breakfast for continental taste, had freshly made food❤

It was a great and amazing location short walk to convenience store, and trains to other cities for day trips. I was offered a plentiful breakfast for continental taste. Free Wi-Fi was very good and the service was excellent. The hotel met standards, enjoyed my fantastic stay, would happily return.

It was a functional building, the rooms were perfectly clean. Its location approx 10-15 minutes' walk from a Jōdo Shinshū Buddhist temple was favourable.

Luxurious and modern hotel in a MARVELLOUS position down to the fact that Kyoto is high on tourist destinations. Consistently courteous staff members, neat rooms with firm yet comfortable wide mattresses as well as robes.

Beds were very small.

Good home base for discovering Kyoto with accommodating and efficient staff at reception desk. Marvellous position in the safe area, not far from the aquarium, convenience store and restaurants, and many supermarkets.

The hotel of choice in Kyoto. Popular, clean place with cooperative and pleasant staff at reception desk. Functional-style building, spotless rooms with firm yet comfortable wide mattresses and comfortable bed plus robes on the bed. Savoury and plentiful breakfast for continental taste, magnificent location.

Nice building and rooms with single double bed.

Not very helpful staff!

This hotel is really close to the station, which is great for exploring the city. The rooms on the higher floors have a great view of the surrounding area. The staff is friendly and attentive, always ready to assist with any requests. The basic amenities provided are clean and well-maintained, ensuring a comfortable stay.

All was fine, no complaints.

Close proximity to train station.

Difficult to find. Map from Booked.net was incorrect. Maps with street names would be good. Consider written directions. Laundry was a bit difficult, consider a combined washing and dryer machine.

Spa & public bath in 11th floor is extra bonus for guest Can walk to Kyoto station (10-15minute) The reception & front desk is helpful Communicate in english as well Good value for money

They have free wi-fi at the lobby But it really slow , take too much time to download any data But it's a liitle to bother us We satisfied in overall of this hotel in general

The property is luxury, it has really helpful and particularly helpful staff at reception desk. It has unbeatable and handy location near many shops and restaurants.

Great location near train station. Helpful staff, good amenities. Comfy bed with firmer mattress. Cleanliness issue quickly resolved.

The hotel is right next to Kyoto station and the new mall. There are some great restaurants in the hotel but you can always go to Kyoto station for some really great food at cheap prices. The staff were helpful in changing our room when we checked in as they noticed that the room I had booked online would not suit my partner and I. I was really impressed with their pro activeness. Don't expect a large room, most hotels in Japan offer just a room with a bed and toilet area, that's normal. I was too busy sightseeing and using my room for sleeping to care about the size.

My partner and I were not very comfortable sleeping on the pillow provided. If I was staying a little longer at the hotel, I would have asked for another pillow. It would be great to have an extra pillow in the room in case it's needed. The daily breakfast Japanese buffet breakfast was part of my room charge and it was great. I was a little rushed because breakfast starts at 7 am and my tours started at 7.20am across the road at a nearby hotel. It would have been nice to relax while eating in the morning, or have the breaky start at 6 or 6.30am. As I said the food was great tho.

There's no convenient store around, so it's impossibleto have breakfast!